Shipping policy

Shipping Policy for Royalsaa Empire

At Royalsaa, we are committed to delivering your orders with the utmost care and efficiency. Our goal is to ensure you receive your products on time, in perfect condition, and with the highest quality. Please read our shipping policy below for more details:

Order Processing Time

  • Once we receive your order, we strive to process and ship it within 24 hours.

  • If you have ordered a product with stitching, please note that it may take 2-4 days for the stitching process to be completed before we ship your item. We ensure that your product is crafted with the finest attention to detail.

  • For custom-designed orders, our skilled artisans will carefully craft the product as per your specific requirements, which may include fabric dyeing, handcraft designing, and stitching. Due to the intricate nature of these tasks, the processing time may take anywhere from 10 to 30 days. We make every effort to ensure that your order is completed as quickly as possible, while maintaining the highest standard of quality.

Shipping Methods

  • We ship all our products using reliable courier services to ensure safe and timely delivery. Our trusted delivery partners include Delivery One, Blue Dart, and ATS, depending on your location.

  • Once your order is shipped, you will receive a tracking number via WhatsApp, email, or other communication channels to keep you informed about your order’s progress.

Delivery Time

  • The delivery time may vary based on your location and the type of product ordered. Typically, shipments are delivered within 7-10 business days after dispatch. Custom orders may take slightly longer due to the time required for production.

Packaging & Handling

  • Each item is carefully packaged to prevent any damage during transit. We ensure that your order is well-protected and reaches you in perfect condition.

Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and delivery location of your order. The final shipping cost will be displayed at checkout.

Order Tracking

  • Once your order has been shipped, we will provide you with tracking information so you can monitor your parcel's journey until it reaches your doorstep. If you have any questions regarding your shipment, feel free to contact our customer support team.

Customer Satisfaction

  • At Royalsaa Empire, we value your satisfaction. If you experience any issues with your order or if you have any questions about our shipping policy, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure a smooth shopping experience.

Thank you for choosing Royalsaa Empire. We look forward to serving you with the best in traditional craftsmanship and design.